The U.S. Geological Survey reported an earthquake at 10:23 a.m. with a preliminary magnitude of 4.7 affecting the NYC/tri-state region. We have experienced no impact to operations at our facilities in the area. We will continue to monitor the situation and provide further updates as needed.
Latest Status Updates
By Support@NYI | Network | Comments are Closed | 1 March, 2023 |
Event: Network upgrade Facility: NY2 / 60 Hudson Street Type: Network Upgrade Expected Service Impact: minimal Start Time: 2023-03-11 03:00:00 EST End Time: 2023-03-11 07:00:00 EST
By Support@NYI | Network | Comments are Closed | 18 November, 2022 |
2022/11/18 18:04 – We were the target of a large DDOS and the attack which has been successfully mitigated. If you are experiencing any additional disruption please contact us. 2022/11/18 17:20 – We are monitoring an unexpectedly large amount of incoming traffic across upstream provider connections, that is disrupting legitimate traffic. Working with our upstream providers,Read more
By Support@NYI | Network | Comments are Closed | 16 November, 2022 |
2022/11/16 01:36 – Following mitigation, we are observing significant reductions in the abusive traffic, and affected services seem stable. We will continue to monitor the situation, but do not expect any further service issues at this time. 2022/11/16 01:14 – We are monitoring an unexpectedly large amount of incoming traffic across upstream provider connections, that isRead more
By Support@NYI | Network | Comments are Closed | 10 May, 2022 |
We are aware of a network incident that affected a small number of customers between 01:12AM and 02:26AM on 05/10/2022. The issue is resolved. A RFO and post mortem will be distributed to affected customers.
By Support@NYI | Advisory | Comments are Closed | 11 March, 2022 |
We are currently monitoring the winter storm expected to impact the NYC area over the next 48 hours. This storm has been named Winter Storm Quinlan by The Weather Channel. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. Our localRead more
By Support@NYI | Network | Comments are Closed | 25 February, 2022 |
Update: At approximately 5:38PM a network issue impacted connections for some customers for a brief period. We have repaired the condition. A RFO and post mortem will be distributed to affected customers. This incident is resolved. We are aware of an issue impacting the NYC network. We are currently investigating.
By Support@NYI | Advisory | Comments are Closed | 25 February, 2022 |
We are currently monitoring the winter storm expected to impact the NYC area. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to the NY2 facility may become difficult and unsafe as a result of the storm, so pleaseRead more
Update: This incident is resolved. We are aware of an incident affecting some of our DNS servers. Customers may experience degraded DND performance on zones hosted by the affected DNS servers and resolving reverse DNS against NYI IP space.
By Support@NYI | Advisory | Comments are Closed | 29 January, 2022 |
We are currently monitoring the winter storm impacting the NYC area. While we do not expect any significant impact to our operations, NYI is prepared with contingency plans in place for any unforeseen developments. – Travel to the NY2 facility may become difficult and unsafe as a result of the storm, so please feel freeRead more
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